Knowledge Base

Categories (15)

Top Q&As: New Students/Guardians

Find answers to top questions in popular categories.
Expand

Top Q&As: New Faculty and Staff

Answers to the top questions asked by new Faculty or Staff about technology on Campus.
Expand

Teach, Learn & Work Remotely

Instructions and resources to enable you to teach, learn and work.
Expand

Microsoft 365 Resources

With all Gannon working in the M365 environment, we are provided greater resources for collaboration and communication with each other and with those we serve.
Expand

Network IDs & Passwords

Expand

Printing & Print Accounts

The managed print services (MPS) program at Gannon is managed by ComDoc. Print tracking is managed though the PaperCut software.
Expand

WiFi, Network & Servers

Expand

Email & Calendar

Expand

Hardware & Software

Expand

Sites, Applications & Reports

Expand

Classrooms, Labs & Conference Rooms

ITS maintains and supports the technology in over 180 spaces in Erie and Ruskin.
Expand

Communication

Expand

Audio, Video & Lending

Expand

Cyber Security & IT Governance

Expand

Purchasing & Consulting

Expand

Articles (3)

Gannon University Covid-19 Acknowledgment

Sharing Desktop Permissions (Mac)

Instructions on how to grant permissions to share screen on Macs.

WayBetter Application Overview