Hardware & Software

Articles (20)

Adobe Crashes on Opening

Instructions on Adobe crashing for no apparent reason.

Adobe Software on Personal Computers - Faculty or Staff

CETL Support for Faculty Software

Computer Equipment Repair

Dude Solutions Maintenance Requests

EvalTools Default File Setting & Other Problems

External Drive - Troubleshooting

Locating MAC Address on Computers

Make Me Admin (MMA)

MATLAB Software

Microsoft 365 Full Install Free to Gannon Students

Instructions for current students to install Microsoft 365 for free on their device.

Microsoft Account vs. Gannon Account

Microsoft Office for Home (Employees)

Information for Staff and Faculty on how to get the desktop 365 version of Outlook, Word, Excel and PowerPoint on their personal computers for work at home purposes.

PC Allocation

Reauthenticate Office Applications

Respondus Lockdown Browser: troubleshooting

Trouble Loading Sites on Chrome Browser: ERR_QUIC_PROTOCOL_ERROR

Getting ERR_QUIC_PROTOCOL_ERROR when using Chrome browser and trying to load pages.

Virtual Apps

Information on which applications are available remotely.

Windows Updates to Complete Automatically

Windows: BitLocker Recovery

Instructions on how to find your BitLocker recovery key and turning off BitLocker encryption.