Printing & Print Accounts

The managed print services (MPS) program at Gannon is managed by ComDoc. Print tracking is managed though the PaperCut software.

Articles (21)

Pinned Article General: Print Information for Students

Background: What is MPS? Who is ComDoc?

ComDoc Printer Maintenance: Key Operator Instructions and Recycling

General: MPS Key Operators

General: MPS Printer Locations

Installing: Print-N-Go Printer(s) on Gannon Owned Computers (non Macs)

Installing: Print-N-Go Printer(s) on Personal Owned Devices (or Gannon Macs)

No Print Jobs in Queue When printing from Gannon-Owned Device (non Macs)

Troubleshooting steps for when printing from a Gannon-owned computer and there is no print jobs in the queue when trying to release to a printer.

PaperCut: Purchasing Additional Pages and Pricing Explained

PaperCut: Tracking Prints and Remaining Prints

Printer Operation: Security

Printer Operation: Timeout Settings

Printing Options: Black and White versus Color

Printing Options: Duplex versus One-Sided

Printing Options: Speciality Paper Sizes, Types and Weights

Printing Options: Stapling and Finishing Options

Printing: Supporting Multiple Departments (including Work Studies-GAs)

This article explains how to request a dual printing account as well as how to select the specific account you wish to print from. This set up is used most often for students who have a personal account and a departmental printing account for a work study position etc.

Printing: "Hold for Authentication" Error on Macs

Steps to resolve Mac's "Hold for Authentication" error.

Printing: Colleague Processes

Scan to OneDrive

Self-Service: Printing Pay Advices