Printing & Print Accounts

The managed print services (MPS) program at Gannon is managed by ComDoc. Print tracking is managed though the PaperCut software.

Articles (14)

No Print Jobs in Queue When printing from Gannon-Owned Device (non Macs)

Troubleshooting steps for when printing from a Gannon-owned computer and there is no print jobs in the queue when trying to release to a printer.

Printing: Supporting Multiple Departments (including Work Studies-GAs)

This article explains how to request a dual printing account as well as how to select the specific account you wish to print from. This set up is used most often for students who have a personal account and a departmental printing account for a work study position etc.

Printing: "Hold for Authentication" Error on Macs

Steps to resolve Mac's "Hold for Authentication" error.