Application Overview
Gannon uses the Ektron platform which is a Web Content Management System (wCMS). Marketing uses this application to author and maintain the external gannon.edu website. Note this product is purchased through and supported by our vendor Ellucian.
Application Information
- How to access the application:
- Please reach out to the marketing department if access is needed to Ektron.
- Account used to access this application:
- Access is controlled by the marketing department.
- Application licensing information:
- This application is contracted through Ellucian.
- Department(s) at Gannon that use this application:
- Marketing.
- Application versions being run:
- 3.8
- Contact for training on this application:
| University Contact |
Webmaster (Marketing Department) |
| User Guide |
Not Available |
| Training Materials |
Not Available |
| Other Helpful Links |
Not Available |
Requesting Help with this Application
For issues with the application, please contact the department(s) below:
| Functionality Questions |
Marketing |
marketing@gannon.edu |
| Technical issues |
ITS Help Desk |
814-871-7501 |
- Marketing and ITS are able to submit tickets for technical support:
| Company |
Ellucian |
| Requesting Vendor Support |
Gannon Employees, please see related articles;
- "Ellucian Support Center - Requesting an account"
- "Ellucian ActionLine - Authorization to Submit Cases"
|
| Support Email |
actionline@ellucian.com
NOTE: Gannon Employees must complete the "Ellucian ActionLine - Authorization to Submit Cases"
process before emailing this address
|
| Support URL |
https://login.ellucian.com/ |