Ektron Web Content Management System (wCMS) - Application Overview

Tags Ektron

Application Overview

Gannon uses the Ektron platform which is a Web Content Management System (wCMS). Marketing uses this application to author and maintain the external gannon.edu website. Note this product is purchased through and supported by our vendor Ellucian.

Application Information

How to access the application:
Please reach out to the marketing department if access is needed to Ektron.
Account used to access this application:
Access is controlled by the marketing department.
Application licensing information:
This application is contracted through Ellucian. 
Department(s) at Gannon that use this application:
Marketing.
Application versions being run:
3.8
Contact for training on this application:
University Contact Webmaster (Marketing Department)
User Guide Not Available
Training Materials Not Available
Other Helpful Links Not Available

Requesting Help with this Application

For issues with the application, please contact the department(s) below:

Functionality Questions Marketing marketing@gannon.edu
Technical issues ITS Help Desk 814-871-7501
Marketing and ITS are able to submit tickets for technical support:
Company Ellucian
Requesting Vendor Support

Gannon Employees, please see related articles; 

  • "Ellucian Support Center - Requesting an account"
  • "Ellucian ActionLine - Authorization to Submit Cases"
Support Email

actionline@ellucian.com

NOTE: Gannon Employees must complete the "Ellucian ActionLine - Authorization to Submit Cases"
process before emailing this address

Support URL https://login.ellucian.com/

Print Article

Details

Article ID: 102150
Created
Thu 3/19/20 1:53 PM
Modified
Wed 12/6/23 9:26 PM