Application Overview
The Payment Gateway is Ellucian software used to direct your institution’s users to and from payment providers’ websites for the collection, storage, and processing of credit card transactions.
Application Information
- How to access the application:
- This application is not directly accessible. Instead other applications use it to submit and receive information.
- Account used to access this application:
- Not applicable
- Application licensing information:
- No licensing needed.
- Department(s) at Gannon that use this application:
- Cashiers Office, University Advancement, and ITS
- Application versions being run:
- 1.8.1
- Contact for training on this application:
| University Contact |
Not Available |
| User Guide |
Not Available |
| Training Materials |
Not Available |
| Other Helpful Links |
Not Available |
Requesting Help with this Application
For issues with the application, please contact the department(s) below:
| Problem paying a bill |
Cashiers Office |
814-871-5318 |
| Technical issues |
ITS Help Desk |
814-871-7501 |
- Vendor Contact Information:
| Company |
Ellucian |
| Requesting Vendor Support |
Gannon Employees, please see the related article "Ellucian Customer Center Access" for information on requesting an account and authorization to submit case.
|
| Support Email |
actionline@ellucian.com
NOTE: Gannon Employees must complete the "Ellucian Customer Center Access" authorization to submit cases process before emailing this address.
|
| Support URL |
https://login.ellucian.com/ |