Payment Gateway Application Overview

Application Overview

The Payment Gateway is Ellucian software used to direct your institution’s users to and from payment providers’ websites for the collection, storage, and processing of credit card transactions.

Application Information

How to access the application:
This application is not directly accessible.  Instead other applications use it to submit and receive information.
Account used to access this application:
Not applicable
Application licensing information:
No licensing needed.
Department(s) at Gannon that use this application:
Cashiers Office, University Advancement, and ITS
Application versions being run:
Contact for training on this application:
University Contact Not Available
User Guide Not Available
Training Materials Not Available
Other Helpful Links Not Available

Requesting Help with this Application

For issues with the application, please contact the department(s) below:

Problem paying a bill Cashiers Office 814-871-5318
Technical issues ITS Help Desk 814-871-7501
Vendor Contact Information:
Company Ellucian
Requesting Vendor Support

Gannon Employees, please see the related article "Ellucian Customer Center Access" for information on requesting an account and authorization to submit case.

Support Email

NOTE: Gannon Employees must complete the "Ellucian Customer Center Access" authorization to submit cases process before emailing this address.

Support URL


Article ID: 104621
Tue 4/7/20 1:54 PM
Wed 12/6/23 9:31 PM

Related Articles (1)

Ellucian Support Center - Requesting an account