Description
Having trouble when trying to download, install, or use a function within the LiveSafe mobile app.
More Information
- The LiveSafe mobile app is available in the Google Play (Android) or the App Store (iOS).
Helpful Links
Resolution/Troubleshooting
Users unable to successfully download and install the app can contact LiveSafe support. Typical response time is within 24 hours. Users can also access a support section within the app to assist with answering frequently asked questions and contains links to contact support mentioned above.
To access this within the app:
- Click the three horizontal lines in the top left hand corner.
- Click on Settings.
- Click on 'Request LiveSafe Support'.
This page can also be accessed by navigating to this link: https://help.livesafemobile.com/hc/en-us
Contact info
Contact for technical issues or questions: