Description
Microsoft Authenticator is a security app for two-factor authentication, otherwise known as Multi-Factor Authentication (MFA). Adding another layer of security to protecting your account. MFA relies on having the password for the account and having access to a trusted device; this is where the Microsoft Authenticator App comes in.
Benefits of the Microsoft Authenticator App
- Secure- uses a device only you have access to
- Available for iOS and Android devices. You can use the app with a mobile phone or a tablet.
- You can approve an MFA request even if you have no cell coverage or no wireless coverage.
- You just need to click a button to MFA, no need to read, remember, and type a 6-digit code.
See below for instructions on setting up the Microsoft Authenticator App.
NOTE: If you use a native mail app on your mobile device (not Outlook) you may need to also remove and re-add your account as described in the instructions here.
Resolution
| iPhone |
Android |
- Go to the App Store
- Search for Microsoft Authenticator
- Download the Microsoft Authenticator app
- Open the app, tap allow on the "Authenticator would like to send you notifications screen"
- On the accounts screen, click on "ADD ACCOUNT"
- Select "work or school account" under "what kind of account are you adding?"
- Click "Ok" on the pop up asking "Authenticator would like to access the camera?"
- You will need to take a picture of the QR code found in the next step of setup instructions below.
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- Go to Apps, select Play Store
- Search for Microsoft Authenticator
- Download the Microsoft Authenticator app
- Once installed, open the app
- On the accounts screen, click on "ADD ACCOUNT"
- Select "work or school account" under "what kind of account are you adding?"
- Click "ALLOW" on the pop up asking "Allow Authenticator to take pictures and record video?"
- You will need to take a picture of the QR code found in the next step of setup instructions below.
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Setting Up Multi-Factor Authentication In Office 365:
1. Once you have the app installed navigate to https://aka.ms/setupsecurityinfo on your computer or another device
2. Select "Add method"
3. Select the Authenticator app from the drop down list.
4. You should then get a pop like the one below, select next if you downloaded the app or follow the steps above to download the Authenticator app.
5. Select next on the image below.
6. Scan the code on your computer screen with the device you downloaded the Authenticator app on.
NOTE: The QR code above is just for reference of what it will look like. When you go to the https://aka.ms/setupsecurityinfo and follow the steps you will get your own QR code.