Forms - Best Practices and Tips for uploading your COVID Vaccination

Description

Best practices and tips for uploading your COVID vaccination card.

Helpful Links 

• https://update.gannon.edu

Resolution/Troubleshooting

1. When uploading your COVID vaccination card, you will have the best chance of success by doing the following:
2. Ensure you are logged in to your @gannon.edu account by going to portal.office.com
3. Using a Windows desktop/laptop computer (not a mobile device like a tablet or phone)
4. Using the Google Chrome browser
5. Have your COVID vaccine record saved in one of the following file formats, and less than 10mb in size:
   • PDF file type format is .pdf.
   • Image file types include the following file formats: .jpg, .jpeg, .png, .gif, .bmp, .tiff, .psd, .thm, .yuv, .ai, .drw, .eps, .ps, .svg, .3dm, and .max.

If after trying the above suggestions, you are still having problems, please contact the Help Desk at 814-871-7501 for technical assistance.