Please reference the attached document which illustrates how to print on specialty paper sizes, types and weights to MPS printers. (e.g. Legal, Letterhead, Envelopes, Card Stock, etc.) The basic premise is that selecting paper trays is no longer the proper method to print various sizes and types. Instead when paper is loaded into the print device the size and type are specified on the print device, then upon printing the print size and type are specified on the print driver. When the two settings match jobs print seamlessly.
Optionally please call the ComDoc Services and Supplies phone number (800.321.4846) and have ready the unique identifying asset number that is printer on the ComDoc asset tag-sticker. (number beginning with an “9”) This asset number identifies to ComDoc the print device make, model, features, service history and exact physical location. Explain your speciality printing issue and ComDoc will provide instructional assistance.
Paper weights that are supported vary depending on the model and tray option. Estimates are as follows:
- Document feeders support 13lb to 32lb paper
- Bypass trays support 16lb to 80lb paper
Please consider using the Gannon Press for your speciality printing needs.