Self-Service Application Overview

Application Overview

Colleague Self-Service is an interactive, mobile ready web application that enables users to interact with their individual information in the Colleague databases. Ellucian, the developer of Self-Service, is in the process of releasing additional features quarterly. 


Application Information

How to access the application:
In the center of, go to "My Applications" and then click on Gannon Self-Service. Alternatively, you can go to
Account used to access this application:
Enter your Gannon Network ID and password to log in.
Application licensing information:
No additional licensing is needed to use this product.
Department(s) at Gannon that use this application:
Self-Service web pages are used by students, prospective students, faculty, staff, and parents.
Application versions being run:
The version can be found in self-service by going to and from the home page after logging in, click on "Help" then "What version of Colleague Self-Service is installed?"
Contact for training on this application:
University Contact Not Available
User Guide Not Available 
Training Materials

Student Planning / Advising

Other Helpful Links

Webinars - Upcoming

Webinars - On-demand


Requesting Help with this Application

See the support and non-technical issue sections below. Additionally, please reference the articles related to this KB.

For non-technical issues with the application, please contact the department(s) below:

Web Time Entry

Human Resources

(814) 871-7145

Grades, Registration, Academic Evaluation

Advising Center

Click Here

Financial Aid

Financial Aid Office

(814) 871-7337

Tuition Bill and Payments

Cashier's Office

(814) 871-7425


Budget Office

Click Here

Vendor Information:
Company Ellucian
Requesting Vendor Support

Gannon Employees, please see related articles; 

  • "Ellucian Support Center - Requesting an account"
  • "Ellucian ActionLine - Authorization to Submit Cases"
Support Email

NOTE: Gannon Employees must complete the "Ellucian ActionLine - Authorization to Submit Cases"
process before emailing this address

Support URL


Additional Information

See the related articles attached to this article in the right hand column. 


Article ID: 83214
Wed 7/17/19 9:25 AM
Fri 12/2/22 9:02 AM

Related Articles (3)

Follow this link to submit a ticket for a problem or a service request from the Sites, Applications & Reports section of the service catalog.
Ellucian Support Center - Requesting an account