Application Overview
Colleague Self-Service is an interactive, mobile ready web application that enables users to interact with their individual information in the Colleague databases. Ellucian, the developer of Self-Service, is in the process of releasing additional features quarterly.
Application Information
- How to access the application:
- In the right side of https://knightsgannon.sharepoint.com/ go to "Applications" and then click on Gannon Self-Service. Alternatively, you can go to https://selfservice.gannon.edu
- Account used to access this application:
- Enter your Gannon email and password to log in.
- Application licensing information:
- No additional licensing is needed to use this product.
- Department(s) at Gannon that use this application:
- Self-Service web pages are used by students, prospective students, faculty, staff, and parents.
- Application versions being run:
- The version can be found in self-service by going to https://selfservice.gannon.edu/ and from the home page after logging in, click on "Help" then "What version of Colleague Self-Service is installed?"
- Contact for training on this application:
Requesting Help with this Application
See the support and non-technical issue sections below. Additionally, please reference the articles related to this KB.
- For non-technical issues with the application, please contact the department(s) below:
Web Time Entry
|
Human Resources
|
(814) 871-7145
|
Grades, Registration, Academic Evaluation
|
Advising Center
|
Click Here
|
Financial Aid
|
Financial Aid Office
|
(814) 871-7337
|
Tuition Bill and Payments
|
Cashier's Office
|
(814) 871-7425
|
Budget
|
Budget Office
|
Click Here
|
- Vendor Information:
-
Company |
Ellucian |
Requesting Vendor Support |
Gannon Employees, please see related articles;
- "Ellucian Support Center - Requesting an account"
- "Ellucian ActionLine - Authorization to Submit Cases"
|
Support Email |
actionline@ellucian.com
NOTE: Gannon Employees must complete the "Ellucian ActionLine - Authorization to Submit Cases"
process before emailing this address
|
Support URL |
https://login.ellucian.com/ |
Additional Information
See the related articles attached to this article in the right hand column.