Application Overview - Fusion

Application Overview

Innosoft Fusion is a Recreation Center Management System.  This software is utilized by staff to run the operation at the Recreation and Wellness Center at both the Erie and Ruskin campuses.  Fusion includes a responsive self-service member portal for members and an optional mobile app to perform various functions online.  Functions of the software include:

  • Membership enrollment and management
  • Member ID card production
  • Waiver processing and electronic signatures
  • Admittance and gate entry
  • Parking
  • Locker rental
  • Towel rental
  • Equipment checkout
  • Group fitness class scheduling
  • Personal fitness scheduling
  • Facility-court-field reservations
  • Intramurals
  • Point of sale for consumables and products
  • Payroll processing for trainers and instructors
  • Reoccurring EFT for membership dues
  • Accepts a full range of credit cards and GUGold for all services, in person and online.

Application Information

How to access the application:
Fusion requires a software installation procedure which includes three prerequisite Microsoft .NET programs and patches and then the Fusion software itself.
Account used to access this application:
Gannon Network ID
Application licensing information:
No additional licensing is needed to use this product.
Department(s) at Gannon that use this application:
Recreation and Wellness Center
Application versions being run:
Contact for training on this application:
University Contact For questions related to Fusion contact the Director of the Recreation and Wellness Center.
User Guide
(secured with the Innosoft Customer HUB - Screensteps)
Training Materials
Other Helpful Links

Requesting Help with this Application

For non-technical issues with the application, please contact the department(s) below:
All issues Recreation and Wellness Center 814-871-7770
Who can contact vendor for technical support:
Typically support should be initiated by the Recreation and Wellness Center or ITS.
Company Innosoft Fusion
Support Email
Other Contact 1.888.510.3827 ext 2 or ITS Help Desk 814-871-7501
Support URL
(secured on the Innosoft Customer HUB - Zendesk)


Article ID: 84192
Thu 8/1/19 10:49 AM
Wed 12/6/23 8:55 PM