End of Life for Mac Operating System- Upgrade to Supported Version (Personal Computers)

Description

The following operating systems are no longer supported by Apple. This means security patches will no longer be provided and systems running these operating systems will be vulnerable to security threats. 

• MacOS 11.0: Big Sur-
• MacOS 10.15: Catalina
• Mac OS 10.14 - Mojave
• Mac OS 10.13 - High Sierra
• Mac OS 10.12 - Sierra 
• Mac OS X 10.11 - El Capitan
• Mac OS X 10.10 - Yosemite

Computers running these operating systems or older, will not be granted access to GUWireless. 

Supported MacOS:

• MacOS Sonoma 14
• MacOS Ventura 13
• MacOS Monterey 12

More Information

• The following options are available to ensure your continued access to GUWireless.
  • Upgrade your OS to a supported version if your system’s hardware meets upgrade requirements. See step 2 below for the requirements.
  • Upgrade to a computer that runs a supported OS.  Minimum requirements for hardware and software can be found here.

Resolution/troubleshooting 

Check to see if your MacBook is pulling a supported MacOS update through settings: 

• Click here to visit Apple's site for instructions on how to check for this.

Upgrading to supported version MacOS Monterey Manually: 

*If at any point you do not feel comfortable with doing the upgrade yourself, you can go to PCCare (see the PCCare attachment on the KB) or another vendor for assistance with getting your computer upgraded.

Step 1: Find out which MacOS version is installed.

• https://support.apple.com/en-us/HT201260

Step 2: Find out if your MacOS is compatible with MacOS Monterey

MacOS Monterey is compatible with these computers

• MacBook Pro (13-inch, M2, 2022)

• MacBook Pro (16-inch, 2021)

• MacBook Pro (14-inch, 2021)

• MacBook Pro (13-inch, M1, 2020)

• MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)

• MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)

• MacBook Pro (16-inch, 2019)

• MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

• MacBook Pro (15-inch, 2019)

• MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)

• MacBook Pro (15-inch, 2018)

• MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)

• MacBook Pro (15-inch, 2017)

• MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)

• MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

• MacBook Pro (15-inch, 2016)

• MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)

• MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

• MacBook Pro (Retina, 15-inch, Mid 2015)

• MacBook Pro (Retina, 13-inch, Early 2015)

• MacBook Air (M2, 2022)

• MacBook Air (M1, 2020)

• MacBook Air (Retina, 13-inch, 2020)

• MacBook Air (Retina, 13-inch, 2019)

• MacBook Air (Retina, 13-inch, 2018)

• MacBook Air (13-inch, 2017)

• MacBook Air (13-inch, Early 2015)

• MacBook Air (11-inch, Early 2015)

Visit https://support.apple.com/en-us/103260 for more information.

Step 3: Upgrading to MacOS Monterey

• https://support.apple.com/en-us/HT208202

NOTE: Once on the website you will need to go down to the "Or use the App Store or your browser" section and select "Monterey 12". 

Tips for upgrading:

1. Make sure to back up your data.
   • https://support.apple.com/en-us/HT201250
   • Move everything to your OneDrive provided by Gannon
2. Check to make sure you have enough space on your Mac.
   • https://support.apple.com/en-us/HT206996

Note: If you run into any issues with the upgrade, please contact apple or your local support PC store.

Cause

Apple is no longer supporting certain Mac OS, meaning that security patches will no longer be provided and systems running these operating systems will be vulnerable to security threats. Due to this anyone with an unsupported OS will not be able to connect to the Wi-Fi here on campus.