Application Overview - Select Survey

Application Overview

SelectSurvey by ClassApps is an on premise enterprise web based survey tool used to author forms and surveys. If authorized any Gannon student, faculty or staff member can author surveys. Functions include a robust series of question types, looping and conditional questions and pages, several deployment options and sets of reports to analyze results including export features. The application contains a responsive design and responses can be anonymous if desired.

Application Information

How to access the application:
https://survey.gannon.edu
Account used to access this application:
Gannon Network ID and Gannon Password.
Application licensing information:
Gannon has 100 licenses to author surveys.  License to respond to a survey is unlimited.
Department(s) at Gannon that use this application:
Authorized students, faculty, and staff
Application versions being run:
v5.025.002
Contact for training on this application:
University Contact Institutional Research, Assessment and Analytics (IRA&A)
User Guide https://www.classapps.com/support_documentation.aspx
Training Materials https://www.classapps.com/support_videos.aspx
Other Helpful Links https://classappstech.freshdesk.com/support/solutions

Requesting Help with this Application

For non-technical issues with the application, please contact the department(s) below:
Access to author surveys IRA&A 814-871-7238
Help authoring surveys, forming questions, deployment, analytics IRA&A 814-871-7238
IRA&A Data Request Form https://my.gannon.edu/facultyandstaffresources/IRA/Pages/Data_Request_Form.aspx
Who can contact vendor for technical support:
Typically support should be initiated by IRA&A.
Company ClassApps
Support Email tech@classapps.com
Other Contact 800.774.4876 x2  OR ITS Helpdesk 814.871.7501
Support URL https://www.classapps.com/SupportTicket.aspx

Additional Information

All support issues require a customer ID as proof of purchase.  Gannon's customer ID is 619910.

Details

Article ID: 98868
Created
Thu 2/20/20 2:38 PM
Modified
Tue 1/9/24 10:55 AM