Application Overview
GSViewer is a custom desktop application that allows staff to run certain legacy Colleague processes. These processes were unable to be run in the later versions of Colleague UI.
Application Information
- How to access the application:
- Please see the attached article for installation instructions. Once installed this application can be found under your program list (titled GSViewerWindowsMigration). Off campus access requires a secure VPN connection.
- Account used to access this application:
- You will need to request access to GSViewer by submitting a Helpdesk request.
- Application licensing information:
- No additional licensing is needed to use this product.
- Department(s) at Gannon that use this application:
- HR, Financial Aid, Admissions, and others.
- Application versions being run:
- "GSViewerWindowsMigration" v. 10.0.15 is the most current version.
- Updating to the Current Version:
Please see the attached powerpoint entitled "Updating GS Viewer 2023" for instructions on how to update to the current version.
- Contact for training on this application:
| University Contact |
ITS |
| User Guide |
Not Available |
| Training Materials |
Not Available |
| Other Helpful Links |
Not Available |
Requesting Help with this Application
- For non-technical issues with the application, please contact the department(s) below:
| Questions on a running process |
Relevant Department Director |
|
- Who can contact vendor for technical support:
| Company |
Gannon ITS Department |
| Support Email |
helpdesk@gannon.edu |
| Other Contact |
Not Available |
| Support URL |
Not Available |
Additional Information
GSViewer Security - GSViewer checks the Network ID used to log into the PC and checks to see if that Network ID has a Colleague Username.
Then when a process is run, it will check the Colleague user's security to make sure they have the proper credentials.