Application Overview - Astra Schedule

Application Overview

Astra Schedule is an enterprise class scheduling system that integrates with Colleague to manage rooms for classes, exams and events.  It also has the capability to optimize and analyze space utilization, create “what-if” scenario models for classroom assignments, and schedule other required event services or equipment. This robust tool can also produce custom calendars and reports to enhance visibility into campus scheduling.

Application Information

How to access the application:
https://www.aaiscloud.com/GannonU/default.aspx?home
Account used to access this application:
There are three levels of access to Astra that are defined by their use:

1st level: Access that everyone at Gannon University has if you have an active University Internet ID and password. This access allows you to view events, Classrooms, Holiday Schedules and check availability of locations. No special request is needed for this access.

2nd level: Access is reserved for administrative room schedulers who schedule classes and/or events for their academic department.

3rd level: Access is reserved for the system administrator who takes care of all configuration changes. 

Application licensing information:
No additional Licensing is required to use this product.
Department(s) at Gannon that use this application:
All the Faculty, students and staff have access to Astra and can use it.
Application versions being run:
Ad Astra Cloud Version 8.9
Contact for training on this application:
University Contact Registrar's Office & Waldron Campus Center
User Guide Not Available
Training Materials Training Page by Ad Astra 
Other Helpful Links Astra Client Portal 

Requesting Help with this Application

For non-technical issues with the application, please contact the department(s) below:
Classrooms/Spaces Registrar's Office 814-871-7614
Event Space Management Waldron Campus Center 814-871-7659
Who can contact vendor for technical support:
System Administrators and Registrar's office Users that have Client Portal logins can contact the Vendor for further Technical Help:
Company aais.com
Support Email Client Support Login 
Other Contact Client Contact or ITS Help Desk 814-871-7501
Support URL https://www.aais.com/support

Additional Information

For Additional Information, please check the Contact Us section on https://www.aaiscloud.com/GannonU/default.aspx or visit the Help Page for Astra.

Details

Article ID: 98880
Created
Thu 2/20/20 4:01 PM
Modified
Wed 12/6/23 8:45 PM