Help connecting Laptops, Tablets, and Phones to Gannon WiFi
WiFi connectivity and Network problems.
All requests to access an employee's data must go through HR.
Access or permission to a shared network directory or drive; Create a network share; Request a storage increase to a network drive or to your Trout drive. Also, use this service to Request a firewall port, assist with a blocked website, assist with static IP/DHCP reservations, or DNS entry.
Help connecting Game Consoles, Alexa, printers, Roku, TVs, etc to Gannon WiFi.
*For wireless printers contact the Help Desk directly.
The VPN provides a secure connection to the Gannon network from anywhere on the Internet.
Request voice/data jack installation/activation. (Administrative and Academic buildings only)
Request a file or folder recovery or email to be restored from a previous day from backup.