Assistance with MFA verification method for two factor authentication during sign-in. Stronger authentication method for key technology systems currently using Gannon University’s single-sign on system, to reduce the risk of a compromise, especially with high value systems such as those that process or store sensitive and restricted information.
Network ID creations for new Students, Faculty or Staff are automatically created within 24 hours.
Reset or unlock a Network ID password. Gannon policy is that Network passwords expire once a year (365 days).
A departmental ID is created upon request from the department and may contain an email address.
Least privilege is intended to prevent “over-privileged access” by users, applications, or services and help reduce the risk of exploitation
Network ID changes can be a departmental ID change, a name change or assistance with a disabled account. Accounts can be disabled by Human Resources, failure to accept the Code of Conduct, or other actions. Student accounts can be deleted for inactivity. Use this service to request a Network ID change to enable faculty or staff access to an Office 365 account.
Grant, modify, or remove security access to an application, file, or web solution.
Request a disable for a departmental account. Employee terminations must go through HR.
All requests to access an employee's data must go through HR.
Access or permission to a shared network directory or drive; Create a network share; Request a storage increase to a network drive or to your Trout drive. Also, use this service to Request a firewall port, assist with a blocked website, assist with static IP/DHCP reservations, or DNS entry.