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Services or Offerings?

Gannon University provides 12 local broadcast channels that are available over the air.

Information Technology Code of Conduct.

Report a loss of files or other data including a data breach and a compromised account.

Having a problem with computer software of hardware not working or working poorly? This service is used for apps installed on your computer (i.e Microsoft's Office suite of apps, Adobe apps, web browsers, etc..) and computer & peripheral problems.

A departmental ID is created upon request from the department and may contain an email address.

Major Projects with ITS Impact

Least privilege is intended to prevent “over-privileged access” by users, applications, or services and help reduce the risk of exploitation

Purchasing and quoting of computer hardware and software for employee use.

Help Desk Walk In

Report a lost or stolen University computer or cell phone.

Gannon utilizes a third-party vendor, ComDoc, to provide technical support for paper jams, errors and any malfunctions with our network printers. You can locate information on toner and paper procedures here as well.

Access or permission to a shared network directory or drive; Create a network share; Request a storage increase to a network drive or to your Trout drive. Also, use this service to Request a firewall port, assist with a blocked website, assist with static IP/DHCP reservations, or DNS entry.

All move requests are initiated through Campus Services by filling out their Office Relocation Form. If technology is involved ITS will be included in the coordination.

Request print account support or request departmental account changes for a Staff Faculty, Student in PaperCut, or a new print account for Work Study/GA/RA.