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Services or Offerings?
Add Pages to Your Account
  1. Services
  2. Printing
Campus TV
  1. Services
  2. Computer Hardware & Media
Gannon University provides 12 local broadcast channels that are available over the air.
Code of Conduct
  1. Services
  2. IT Governance/Cyber Security
  3. IT Governance
Information Technology Code of Conduct.
Compromised Account, Data Loss, or Breach
  1. Services
  2. IT Governance/Cyber Security
Report a loss of files or other data including a data breach and a compromised account.
Computer Software & Hardware Troubleshooting and Support
  1. Services
  2. Computer Hardware & Media
Having a problem with computer software of hardware not working or working poorly? This service is used for apps installed on your computer (i.e Microsoft's Office suite of apps, Adobe apps, web browsers, etc..) and computer & peripheral problems.
Create a New Departmental Network ID
  1. Services
  2. Accounts
A departmental ID is created upon request from the department and may contain an email address.
Current Status of Major IT Projects
  1. Services
  2. IT Governance/Cyber Security
  3. IT Governance
Major Projects with ITS Impact
Exemption from Local Administrative Rights Policy
  1. Services
  2. Accounts
Least privilege is intended to prevent “over-privileged access” by users, applications, or services and help reduce the risk of exploitation
Gannon Computer Software & Hardware Purchase or Quote Request
  1. Services
  2. Computer Hardware & Media
Purchasing and quoting of computer hardware and software for employee use.
Help Desk Walk In
  1. Services
  2. Help Desk Walk In
Help Desk Walk In
Lost or Stolen Device
  1. Services
  2. IT Governance/Cyber Security
Report a lost or stolen University computer or cell phone.
Managed Printing Support Provided by ComDoc
  1. Services
  2. Printing
Gannon utilizes a third-party vendor, ComDoc, to provide technical support for paper jams, errors and any malfunctions with our network printers. You can locate information on toner and paper procedures here as well.
Network Drive & Other Network Services
  1. Services
  2. WiFi & Networking
Access or permission to a shared network directory or drive; Create a network share; Request a storage increase to a network drive or to your Trout drive. Also, use this service to Request a firewall port, assist with a blocked website, assist with static IP/DHCP reservations, or DNS entry.
Office Move Request
  1. Services
  2. Computer Hardware & Media
All move requests are initiated through Campus Services by filling out their Office Relocation Form. If technology is involved ITS will be included in the coordination.
Printing: Request Assistance or Report a Problem
  1. Services
  2. Printing
Request print account support or request departmental account changes for a Staff Faculty, Student in PaperCut, or a new print account for Work Study/GA/RA.