Description
Gannon Information Technology Services is implemented a Persistent Agent for FortiNac to make Gannon-owned laptops more secure and also to help simplify the Network Scan process for Gannon owned laptops.
This Agent is installed on all Gannon Owned laptops, Desktop devices will not be effected. Each time you connect to the GUWireless network your system will reach out to the FortiNAC system to see if you meet the security requirements for the network. If you pass the FortiNAC Persistent Agent Icon will have a Green Check Mark: 
If your system Does not meet the requirements then the Agent Icon will be a Red Check mark: 
You will also get a Windows Notification Pop up that will tell you "Your access has been Restricted…"
Resolution/Troubleshooting
Red Check: Lost Internet Access
- Click on the Windows Notification Pop up that will tell you "Your access has been Restricted…"
- Note: This notification will go away on its own if you do not happen to see it when it pops up.
- To bring it back up you can click on the Notifications Icon on the Lower Right corner of your Screen (Directly right of the Time).
- Or by double left clicking on the FortiNAC Persistent Agent Icon, this will open up a browser and give you the reasons you did not pass.
- Click on the "GUWireless Security Scan Failure" link and it will take you to the page that explains what Requirements you failed.
- You will see the reason you failed here with a brief description, Click on the link to see how to resolve the issue. If you have multiple issues you will need to resolve all of them.
- Once the issues have been resolved, click on the back to list link and select "Re-scan".
- Note: (If you had to reboot due to any of the resolutions the Agent will rescan you automatically. If after the reboot you are still failing the scan follow the same directions above to see what is causing the failure.)
If any further issues please reach out to the Gannon ITS Help Desk at 814-871-7501.