Description
Transact Campus eAccounts (the system where GUGold cardholders go to deposit money and reconcile their GUGold account) has its own application level built in for password security features. If a user enters their Gannon username and password incorrectly 6 times, the account automatically becomes locked for 30 minutes.
More Information
- The lock occurs within the eAccounts web application itself and does not affect access to any other Gannon resources.
Helpful Links
Resolution/Troubleshooting
Wait the 30 minutes from the last log in attempt for the account to unlock as there is no way to unlock this password.