Use of fake anti-virus, anti-spyware software is a fast-growing scam, especially as more people become aware of the dangers of spyware, adware and malware. By following the tips below, however, you will better protect yourself from becoming the next victim of scammers, identity thieves and hackers.
- Use an approved AntiVirus program.
- Use a good firewall.
- Never open an email attachment unless you are POSITIVE about the source.
- Do NOT click on any pop-up that advertises anti-virus or anti-spyware software, especially a program promising to provide every feature known to mankind. (Also remember: the fakes often mimic well-known brands such as Grisoft AVG, Norton, and McAfee).
- If a virus alert appears on your screen, do NOT touch it. Don't use your mouse to eliminate or scan for viruses, and DON'T use your mouse to close the window. Instead, immediately reboot your PC. Remember do not click anywhere on the pop-up. If unsure call the ITS Help Desk at 871-7501.
- Do not download freeware or shareware unless you know it's from a reputable source. Unfortunately, freeware and shareware programs often come bundled with spyware, adware or fake anti-virus programs.
- Avoid questionable websites. Some sites may automatically download malicious software onto your computer.
- Although fake software may closely resemble the real thing, it's rarely an exact match. Look for suspicious discrepancies.
Note: If your computer is infected by rogue software, immediately call the ITS Help Desk at 871-7501. Do not keep using the computer. This may further damage your machine and provide identity thieves with more information about you.