Help Desk Walk In

Help Desk Walk-In: Only used by the ITS Help Desk for when people walk in for assistance at our main location Palumbo 3000.

Internal Use Only.

Title

A short description to explain the nature of a ticket.

Help Desk Walk In

*Change requestor to your name. If you have don't have a Gannon account leave requestor as "Guest Ticket".

Gannon ID or Network ID:

Name and Network ID

*If you don't have a Gannon/Network ID then type your whole name.

Phone Number

Type of Problem

Gannon Websites and Applications

MFA

Printing

Software

WiFi

Other

Type of Device

Personal Computer

Gannon Owned Computer

Phone

Tablet

Other

Agreement: I understand that Gannon ITS does not provide hardware or software support to any equipment not owned by Gannon University. Gannon ITS will provide assistance with Gannon dial-up, networking configuration, Virtual Private Networking (VPN), Gannon wireless configuration, Gannon provided anti-virus software (students only). Gannon ITS may at times provide assistance to students that are experiencing spyware problems. Gannon ITS assumes no responsibility for any current or future problems that may occur from services provided.

By clicking submit, I acknowledge that I have read, understand, and agree to this acknowledgment above.

Other Fields

Your name

Your email address

Verification Code