ACI Worldwide Application Overview

Application Overview

ACI Worldwide powers electronic payments for more than 5,100 organizations around the world.

Application Information

How to access the application:
University administrative staff can access ACI at https://clientservices.officialpayments.com/#/login
Account used to access this application:
Accounts are issued through the vendor.  Access can be requested through ACI's primary support URL.
Application licensing information:
No license is required to use the application.
Department(s) at Gannon that use this application:
Cashier's Office and ITS
Application versions being run:
Not Applicable
Contact for training on this application:
University Contact Not Available
User Guide Not Available
Training Materials Not Available
Other Helpful Links Not Available

Requesting Help with this Application

Please reference related articles on the right.  For issues with the application, please contact the department(s) below:

Problems with payments Cashiers Office 814-871-5318
Technical Issues ITS Help Desk 814-871-7501
Who can contact vendor for technical support:
Designated university administrative employees can contact the vendor using the information below.
Company ACI Worldwide
Support Email globalhelp24support@aciworldwide.com
Other Contact Not Available
Support URL https://www.aciworldwide.com/support

Details

Article ID: 91879
Created
Tue 11/12/19 9:33 AM
Modified
Thu 1/4/24 9:43 AM