Application Overview - StarRez - Student Housing

Application Overview

StarRez is a comprehensive student housing solution including: online housing applications, online roommate and room self selection, roommate matching, core staff administrative functions such as bulk room assignments/auto-allocation, billing, reporting, email, and mail merge, as well as, integration with other campus systems.

Application Information

How to access the application:
Log into "my.gannon.edu" and click on "Housing" under the applications section or gannon.starrezhousing.com
Account used to access this application:
Gannon networkID (example:smith001) and password
Application licensing information:
Site license
Department(s) at Gannon that use this application:
Residence Life
Application versions being run:
Version 10 Cloud base version
Contact for training on this application:
University Contact

Gannon University Residents Life:
Location: Beyer 306
Phone: 814-871-7564
Toll Free: 800-426-6668
Email: reslife@gannon.edu

Other Helpful Links www.starrez.com

Requesting Help with this Application

See the support and non-technical issue sections below. Additionally, please reference the articles related to this KB.

For non-technical issues with the application, please contact the department(s) below:
Login Issues Residence Life Residence Life - Beyer 306 - 814-871-7564 - reslife@gannon.edu
All Other Issues Residence Life Residence Life - Beyer 306 - 814-871-7564 - reslife@gannon.edu
Who can contact vendor for technical support:
Residence Life along with ITS can contact the vendor.
Company StarRez
Support Email starcare@starrez.com
Other Contact +1 (303) 996 6022
Support URL https://support.starrez.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.starrez.com%2Fhc%2Fen-us

Additional Information

See the related articles attached to this article in the right hand column.

Details

Article ID: 92996
Created
Thu 11/21/19 10:46 AM
Modified
Sat 11/18/23 5:09 PM