Description
Self-Service has a person proxy system for students to grant access to who they want, to information such as student finance, academics, general, financial aid, and tax information. Access must be given by the student and can only be removed or adjusted by the student on Self-Service.
More Information
- Sharing of student login is not permitted for any reason, parents/guardians must use a person proxy account provided by the student.
Resolution/Troubleshooting
How to Set up a New Proxy- Click here to visit our KB #: 133675 with step-by-step instructions.
How to Edit a Currently Existing Proxy- Click here to visit our KB #: 133674 with step-by-step instructions.
How to Remove a Currently Existing Proxy- Click here to visit our KB #: 133670 with step-by-step instructions.
How to reset your Proxy password - Click here to be taken to the "Forgot password?" link in self-service.
If you have any questions or can't find what you are looking for, please contact the Help Desk at 814-871-7501.
Problems Paying Bill On Proxy Account:
Due to a technical issue parents using proxy access are unable to make payments toward student accounts inside of self-service. Until this is resolved please make a payment at: www.gannon.edu/epayment.
Students can grant the parent access directly in cashnet by clicking here.
Then click on the "Send a payer invitation" to the parent, which will then allow the parent to see the balance in cashnet, vs inside of self-service.